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Explanation: 1. Materials: alloy, claw chain, acrylic crystal, etc. 2. Color: Customized according to customer's color preference (those with higher color requirements need to provide a color card). 3. Quantity: Different styles have different minimum order quantities 4. Proofing time: 1-7 days; Production time: 4-14 days, the specific time depends on the situation and quantity. 5. Customization process: Provide approximate and accurate quotes. 6. Once an order is placed, there are no returns or refunds 7. Deposit and payment: After confirming satisfaction with the sample (sample fee required), a 30% deposit will be required for production.The goods will be shipped after payment is received. Note: Any quotation from our company does not include shipping costs. Customers can fill in random shipping costs when placing an order, and our customer service will quickly adjust the shipping cost based on your order details. If you have any questions, feel free to contact customer service 2、 This issue should also be of concern to everyone. Gomai's products are determined based on cost and quality, without any mispricing.Same style but different quality; cost will vary significantly, so the selling price difference is also quite large 3、What about the issue of product price reduction? We develop a product by starting with pattern making only, doing less to see how the market responds. We will include the cost of mold making in the selling price, and if market response is poor, we will discontinue this product.If the market response is very good, we will produce in large quantities. At that time, both the raw material supply and assembly line labor costs will decrease.The cost has decreased, so of course we will lower the price, leaving a large profit margin for our dear customers. 4. Payment With many years of operation and a stable customer base both domestically and internationally, each product changes very quickly every day.If you urgently need the goods, please make sure to confirm with our customer service staff whether the quantity of the product you need is sufficient before placing an order. If there is only a small amount shown available today but you haven't placed an order or made payment yet, there's a possibility that other customers have already paid for shipping, so we cannot guarantee availability the next day. We kindly ask for your understanding and prompt payment upon placing an order. 5、After-sales service Because most of the products from Gangmai's store are mainly alloy inlaid with diamonds or enamel, they are all handmade. Due to the company's rough transportation, there may inevitably be cases of missing diamonds. Encountering such a situation, please don't worry. Usually, the drill will fall into the OPP bag. You can use a toothpick dipped in glue to stick it on yourself; it should take about half an hour. If there is any out-of-stock situation, please contact our customer service promptly. Since it's an online store, we usually only earn a few cents per item. Therefore, we do not accept returns or exchanges for individual damaged products (the shipping cost is too high). If you are a long-time customer of Gangmai, you can first save up a certain quantity (10 or more) and send them back together. Gangmai will exchange the items for you