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1. Color difference issue: All products are photographed in real life, trying to make the colors look as close to the actual product as possible. Customers who cannot tolerate any color difference should be cautious to avoid unnecessary waste of money and time. 2. Size issue: Please read the product description carefully before purchasing or communicate with us first. When buying, please specify the color and size of the product you want; otherwise, we will default to shipping according to the title description. 3. Problem: Due to different cities, the delivery speed varies.Especially during bad weather and statutory holidays, there can be delays.In addition, the quality of sales staff at each branch of the company varies, which may result in some branches having staff with poor attitude or damaged packages due to unforeseen factors that some sellers cannot anticipate.If there are any issues, please contact us and we will actively communicate with the company to resolve them. 4. Product Loss: Generally, product loss occurs due to package damage. If you find that the package tape has been replaced or destroyed, torn open, broken, or shows signs of being opened, please do not sign for it.If you sign for the package without checking it first, we will have difficulty taking responsibility for any missing items, shortages, or accidents caused during transportation. We hope for your understanding.If it's for security or signing on behalf of someone else, please inform them in advance to check the items inside the package. 5. Quality issues: We will try our best to disassemble and double-check items before shipping them out. Size and color issues are not caused by our negligence in shipping. If you need to exchange, the shipping cost will be borne by the buyer. If you indeed find quality issues after receiving the goods, please contact us within 48 hours of receipt and provide relevant pictures as evidence. We will resolve it properly for you and cover the postage. 6. Evaluation: We will do our best to ensure quality and service, create a fair and harmonious shopping environment, and improve the shopping habits of our citizens. Online shopping has many benefits that need everyone to cherish and work hard to maintain, treating every transaction with integrity. We welcome your reasonable evaluation.There was indeed an issue with the transaction; first, we need to communicate to resolve misunderstandings and conflicts. It can be resolved through negotiation. It was our oversight and responsibility, and we will take it seriously and responsibly.Understanding and respect are mutual. To some buyers with ill intentions and schemes, please stay away from this pure ground 7. We specialize in producing and designing plush toys, plush keychains, plush fabric coin purses, student stationery, clothing accessories, and 0.05kg yuan gifts. We welcome your patronage for long-term mutual benefit