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Dear customer, hello Welcome to our store - Yiwu Mo Yue E-commerce Firm (Tie and Scarf Specialty Store) All products in our store are sourced from legitimate suppliers (or), and the ties, bow ties, and scarves are personally selected by the shopkeeper and listed for sale. All products are genuine images; any unauthorized use will be prosecuted. Due to limited manpower, it's inevitable that we can't reach customer service during busy times. Please leave a message if you have any questions, and we will get back to you as soon as possible. Product Material: Polyester Fiber Product size: 12cm*6cm Our store's after-sales service The store defaults to ZTO and STO. If you need others, please contact customer service to pay the price difference. We recommend using large-size carriers for discounts. Returns and Exchanges: Our store offers 7-day no-reason returns and exchanges. If you request a return or exchange for personal reasons (like preference or size), you will need to cover the return shipping cost yourself. Online shopping requires mutual trust and understanding. For returns and exchanges due to quality issues, you will need to pay for the return shipping upfront, and we will refund you once we receive the goods. Contact Us: We are an online store; we recommend placing orders by yourself. If you have any questions, please contact us first Other notes: Our products are all taken by our photographers, and the pictures are genuine. However, there may be some color differences due to external factors. Please consider carefully before placing an order.Of course, if you are really not satisfied, you can contact us for a return or exchange.The shopkeeper just hopes to resolve the issue in a way that satisfies both parties. Happy shopping!