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The picture was taken under lighting, so there may be a slight color difference from the actual item. If you don't like it, please understand. Thank you. Please refer to the actual item Quanqi Jewelry Factory Customer service is available from 8:30 to 18:00 (closed on Sundays) When customer service is not available, you can place your order yourself and we will arrange for shipment as soon as possible We are constantly launching new products, so you can follow the store for updates Buyer's Notice: All products on this website generally have actual photos, detailed descriptions, materials, dimensions, and sizes.Please feel free to purchase with confidence. Direct sales from the manufacturer, no intermediaries involved, offering more affordable prices. New and returning customers are welcome to shop! Due to differences in lighting brightness, background, and shooting angles, the product display may have some variation. If you are a buyer who demands 100% perfection, please consider your purchase carefully. Regarding express delivery: Our store uses YTO Express by default. If you have not received your goods, please contact customer service.The fee is set by the system as default, and the shipping cost will automatically change to zero when the free shipping threshold is met.If the delivery service is unavailable or you need the goods urgently, please contact customer service to arrange for delivery via SF Express.For bulk goods that need to be shipped by logistics, please inform customer service of the nearest logistics company's address and the name of the shipping station.So that you can pick up the goods at the nearest location in the shortest possible time.We solemnly declare that we have no control over express delivery and logistics services. Please do not base your evaluation of us on dissatisfaction with the service attitude or delivery time of express delivery and logistics services. Regarding payment: Our store temporarily does not support cash on delivery.Supports Alipay secure transactions and bank transfers.For the safety of your funds, it is recommended to use online payment. Regarding receipt: Please make sure to sign for the goods yourself when they are delivered. If a family member, friend, doorman, etc., signs for them, it will be considered as a personal signature.Please be sure to open and inspect the package on the spot before signing for it.If the product is damaged during transportation, please directly verify with the delivery personnel and file a claim or refuse to sign for the delivery. Regarding returns and exchanges: Because jewelry is a sentimental consumer item.Some people like it, and some don't. If you wish to exchange the item within 7 days and it's not a quality issue, you can contact customer service for an exchange, but you will need to bear the return shipping cost. However, if there is a quality issue or damage during transportation, please contact customer service. You will need to take photos and upload them for confirmation. Once confirmed, we can refund the cost of the defective product. Please understand that since the jewelry is handmade, occasional minor imperfections are normal and should not be the basis for returns or negative reviews. Regarding your feedback: Your honest evaluation is our unremitting motivation to move forward. If you are satisfied with the received goods and feel happy, please give us an encouraging positive review. If any issues arise and you are not completely satisfied, please communicate with customer service promptly. Any problems can be quickly resolved to clear your doubts and dissatisfaction and restore your pleasant mood.