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Regarding shipping costs: If there are multiple sizes in a single link, the system calculates the shipping cost based on the weight of the largest size. If you place an order for a smaller size, please contact customer service to adjust the shipping cost. Wholesale and dropshipping services are provided, but dropshipping requires having your own sales platform, channels, or online store. 1. Cleaning and maintenance Small and medium-sized plush toys can be washed in water temperatures below 30 degrees Celsius. For large plush toys or toys with electronic components inside, it is recommended to use a spot cleaning method. First, gently wash the soiled areas with laundry detergent or shower gel, then rinse thoroughly with clean water, and finally air dry outdoors.After the plush toy has dried, shake it a few times and comb it in the direction of the fur. Special reminder: After washing plush toys, do not wring or spin dry them by hand, as this can easily cause fabric damage or severe displacement of the filling, making it impossible to repair. Toys filled with plastic particles are strictly prohibited from being machine washed. 2. Return and exchange issues Product Return and Exchange Policy: According to product rules, there is a 7-day unconditional return and exchange policy and a 15-day replacement service.Within 7 days, based on the customer's receipt date, a no-reason return or exchange service can be provided.If you need to process a return or exchange, please be sure to contact our online customer service first to prevent the items you send back from being lost. If you send items back without contacting customer service, or if your information is incomplete or inaccurate, we may not be able to handle the case as a complex issue, which may cause you inconvenience. We appreciate your understanding. Time 7-day unconditional return and exchange policy More than 7 days, exchange within 15 days Reason for return or exchange Product quality issues Wrong item sent Don't like the product Color differences and other non-quality issues Don't like the product Color differences and other non-quality issues Return shipping fee payer seller seller Buyer Buyer Buyer Buyer Shipping fee payment method Buyer seller Buyer Buyer Buyer Buyer 3. Regarding after-sales service All images are of the actual product, please purchase with confidence.Due to monitor differences, there may be slight color variations, please understand.Before the product is sold, we conduct a thorough inspection. If there are any quality issues, we sincerely apologize. For exchanges due to quality issues, we will replace the item with the same color and model, or provide a refund, and the shipping cost will be borne by Angela Gifts Mall. If there are no quality issues, for returns or exchanges requested within 7 days without reason, the shipping cost will be borne by the buyer. Please contact our after-sales service via Wangwang before returning the item. We do not accept returns sent by regular mail or SF Express, EMS, or items sent with collect on delivery. If there are any shipping costs for return items, they will be borne by Angela Gifts Mall, and we will reimburse you for the shipping costs incurred.If the courier refuses to allow you to inspect the goods first, please sign for the package, hold the delivery slip in your hand, and inspect the goods before handing it back to the courier.Because once the item is signed for, we cannot apply for any compensation. To protect the rights of both parties, please cooperate with us. We value your feedback very much; it is our motivation. If you have any issues, please contact our customer service representative, and we will actively resolve them for you