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Product size: key length 2.5cm, lock 2*2*1cm; Packing list: key pendant*1+lock pendant*1+chain*2 Shipping Terms Standard Service takes about 18-25 business days. Please note that this service is NOT trackable. Expedited Service takes about 10-15 business days. Its trackable by your country post office website Or  (China EMS website). The shipping time during Holiday Season (Christmas, Chinese New Year etc) could be longer than usual time. Please add another 5-10 days as a delay.If you have any questions in the payment, you can contact online customer service. 1. Orders processed within 24-48 hours after verification 2. Our products are taken in kind, as much as possible to show the appearance of the product. However, due to the different display screens have different effects,So please prevail in kind, the picture is for reference only Returns Term In case you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one. In case you received a wrong item, Items must be returned in its original and unused condition must also be in its original box and packing. We do not allow refunds or exchanges because of change of mind. Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be ocn when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business. Feedbacks 1.Your feedback is very important to our Businesss development,So please leave Feedback 5 Stars if you are satisfied with our products,Thank you very much. 2.Dont leave Negative Feedback without asking us for help,please feel free to Contact with us first if you have any problem.Feedback is our life,before you leave a neutral or negative feedback,please do contact us to get a better solution,We will answer all messages as quickly as possible,Thank you in advance for your patience. 3 You give the seller the true, good feedback, is also very important to you. Because the seller will be based on your evaluation records, to determine whether you are a good buyer.