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In order for members to receive the service they deserve in our store and to avoid unpleasant situations from occurring.Based on mutual understanding, fairness, and voluntariness, both parties jointly abide by the following terms: ◆ Our store promises We are responsible for the information directly posted by our company. If there is any inconsistency in words and actions that causes losses to merchants, this website will bear the responsibility.However, we refuse to bear responsibility for losses caused by the customer's own reasons (such as not reading product details or product attributes).For example, a single pendant does not come with a chain, the product has no packaging box, and its size is different from what was imagined. We hope customers can look more carefully and ask questions. The product images are of the actual product, but some are sourced from the internet. We strive to provide accurate descriptions for each item, so customers can purchase with confidence.If serious errors occur due to our negligence, we will promptly correct them and arrange for returns or exchanges. We strictly control product quality and, if there are any issues, our company offers unconditional returns for repairs. Note: Our company is only responsible for the current confirmed status.Since information often needs to be updated, if changes occur after placing an order with membership, we will promptly notify you, allowing you to decide whether to cancel. ◆ Member Requests Please carefully check (quantity, specifications, etc.), if there are any special requirements, please inform us promptly. The delivery address and contact information must be accurate; otherwise, any related losses incurred will be your responsibility. Timely payment of funds.If payment is not made within three days after this, it will be automatically voided. After the goods arrive, please check the items (quantity, quality, specifications, etc.) and contact us promptly if there are any issues.If there are no issues, please confirm receipt promptly and give a five-star review (thank you) ◆ Other Agreements If both parties reach an agreement through other communication methods that conflict with this clause, the agreement between both parties shall prevail. Defective Product Exchange: Members can return products within 3-7 days of receipt if they find any issues related to quality.Please contact our company first before exchanging the item; we will cover the one-way shipping cost. Company Maintenance or Repair: The company will charge additional fees based on the actual situation. If the product quality issues are caused by the company's reasons, we will take full responsibility until the end. If there are damages or other issues caused by customer carelessness, we will repair according to the customer's requirements. However, the return shipping costs will be borne by the customer. If the repair exceeds 10.00 yuan in cost, the customer will need to cover the basic labor fees.