PVC Transparante Grote Capaciteit Middelbare School Studententas Reisrugzak Buiten

Return and Exchange Policy: [Custom-made items (with added features, embossed characters, washable labels, etc.) cannot be returned or exchanged after delivery] If there are quality issues after receiving the goods or if the wrong item was sent due to our mistake, we will provide a return or exchange for you (requires standard shipping, return postage will be covered by us). If you return the item directly without contacting our customer service, only the product cost will be refunded, and we will not cover the shipping fee.Only 80% of the total payment will be refunded Definition of [Quality Issues] in Our Store: 1. Any issues that affect usage or appearance (such as holes, falling hardware, etc.) are considered quality problems. 2. Problems such as shortages, fading, quantity issues, etc. with the bags are all considered quality issues. 3. If the zipper head of the bag cannot be closed or opened properly, it is considered a quality issue. However, damage caused by improper use of the zipper or issues that can be resolved by oneself are not considered quality issues. 4. Other issues (such as minor offset printing, chalk marks, loose threads, small pinholes, and slight rust on metal parts) are not considered quality problems. 5. The bag has loose threads or uneven stitching, with some loose threads. The actual bag color differs from what was shown online and is not as good as imagined, but this does not constitute a quality issue. 6. Damage to the bag caused by excessive load is not considered a quality issue. 7. Deformation and damage to bags caused by high temperature, exposure to sunlight or rain, as well as high-temperature dyeing, are not considered quality issues. 8. Deformation and damage to bags caused by force majeure (such as earthquakes, robberies, traffic accidents, etc.) are not considered quality issues. 9. Leather changes and cracking caused by failure to maintain the bag during use (especially for genuine leather products) are not considered quality issues. 10. The bag has a strange smell because we ship a large volume of bags every day and we pack new items promptly. Sometimes the oil edges are not completely dry yet, but they naturally disappear after opening for a few days. This is not a quality issue. 11. Zipper cotton lining (due to different bag colors, factory batches, zipper heads, and linings, there may be variations) These are not quality issues. 12. Due to different batches of bags, there may be variations in lining patterns and colors, base material thickness, and zipper fabric colors. These are not considered quality issues. 13. For customers, depending on the verbal or written agreement with customer service, if the goods are returned due to customer preference issues or other problems, the customer needs to bear the return shipping fee themselves. If the amount is significant, we will only refund up to 30% of the goods.