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In order for members to receive the service they deserve at Mei Long Xin Zhi Jewelry Factory and to avoid unpleasant situations.Based on the principles of mutual understanding, fairness, and voluntariness, both parties agree to abide by the following terms: 1. Commitment of Mei Long Xin's Jewelry Factory We take responsibility for the information directly published by our company. If there is any inconsistency between words and actions that directly causes losses to merchants, this website will bear the responsibility.All product images are of actual items, and each product description strives for accuracy. Merchants can purchase with confidence. If there are serious errors due to our negligence, we will promptly correct them; any losses caused to members will be reasonably compensated by our company.Strictly control the quality of the product; if there are any quality issues, we offer a 15-day unconditional return and exchange policy for repairs. Note: We are only responsible for the current confirmation at the moment. As information often needs updating, if there are changes after the member places an order, we will promptly notify them, allowing the member to decide whether to cancel. 2. Membership Requirements Carefully check (quantity, specifications, etc.), and promptly inform if there are any special requirements.The delivery address and contact information must be accurate; otherwise, any related losses incurred will be your responsibility.Please make the payment promptly as follows; if payment is not made within three days, it will be automatically canceled. 3. Other Agreements If the parties reach an agreement through other means of communication that conflicts with these terms, it shall be executed according to the agreement between both parties. Replacement for Defective Products: If members find products with genuine quality issues within 37 days of receiving them.Please contact us first before making an exchange; we will cover the one-time return shipping fee. Repair or maintenance: Additional charges will be applied based on the actual situation.If there are product quality issues caused by us, we will take full responsibility until the end. If there are problems like product damage caused by the customer's carelessness, we will repair according to the customer's requirements, but the return postage will be borne by the customer themselves. If the repair costs exceed 10.00 yuan, the customer will need to cover the basic labor costs. Detailed Explanation of Merchant Doubts 1. Product advantage: Compared to pure silver jewelry, the advantage of our jewelry material is that it is made from refined pure white copper.The glossiness resembles silver, and even when cut, it's difficult for most people to distinguish.Compared to pure silver, there is a huge difference; pure silver products guarantee that their material contains over 92.5% silver, tested by inspection agencies, with high-quality electroplated real platinum layer, thickened silver, nickel-free electroplating, and protective coating for long-lasting color retention, not easy to fade, and anti-oxidation 2. Rich product line: Product line with abundant products and new product guidance is our foundation. Whether it's existing or potential new models, we can offer our existing products to merchants.Our company specializes in releasing new products every month, guiding fashion with exquisite items. We can also flexibly customize products according to customer needs without excessive requirements, making it accessible for both small and medium-sized clients. 3. Superior production line: strong productivity, meticulous processes, and high-end products; our company's daily output is over three thousand pieces, with numerous suppliers to shorten production cycles and ensure timely delivery. The production of products involves more than ten processes, from product design to factory inspection, each process is indispensable and has strict requirements. We specialize in high-end jewelry 4. Our service: Provide effective assistance Lowering requirements, simply selling goods is not our ultimate goal. We do our best to assist merchants in quickly selling products. Therefore, we have specially established an experienced promotion department to help with product image promotion and store design arrangement.Our company can mix orders starting from 20 pieces, and new products are available with ultra-low thresholds starting from 200 pieces. Own, provide personalized services for clients Merchants only need to provide product samples or clear pictures of product details along with related dimensions, and we can proceed based on that. Our company will estimate and verify products based on customer requirements. During production, merchants need to pay a mold fee in advance, ranging from 100 to 400 yuan. Our company will communicate and confirm with the samples produced through mold inversion before proceeding with production. Before production, merchants need to pay a 30% advance deposit based on the quantity.