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1.Reviews mentioned that the bag has a smell; what's going on? Shop owner's response: The smell proves it's new stock, not passed through dealers or other links, guaranteed. We also hope you receive it soon; it's packaged and shipped directly after leaving the factory. After receiving it, please open the bag and blow dry it as the smell will naturally dissipate 2. Is there a batch issue with the bag? Sometimes details like lining color or structure, zipper pulls, fabric pulls, hooks, etc. vary Shop owner's response: Different batches of bags may have variations in details mentioned above. Each batch's differences affect the slider, lining fabric or material, internal structure, pull tab, hooks, etc. What changes occur due to these details are beyond our control as sellers. We hope you understand that sometimes lack or shortage of raw materials or bag improvements can affect these issues.Each improvement and batch are different; I believe they will keep getting better. Also, we do not accept returns or exchanges for the aforementioned issues that have already been explained; the costs incurred need to be borne by the customer.Since our store has a slim profit margin and cannot afford any additional costs for the mentioned issue, we ask that those who mind purchase with caution. We hope for your understanding. 1) If the product is available, we will ship it to your region.If you need to specify, please proactively contact customer service to add postage. Messages left without this are invalid as different companies charge different fees. We only cover within this range.Our store does not bear any responsibility for items being returned due to issues such as unknown address, incorrect selection, or phone shutdown on the buyer's end. 4.Color difference During the shooting process, due to lighting, camera equipment, and other reasons, there may be slight color differences between the pictures and the actual product color. Please understand this. The product color should be based on the actual item. We will do our best during the shooting process. We hope for your understanding and patience. 1.Reviews mentioned that the bag has a smell; what's going on? Shop owner's response: The smell proves it's new stock, not passed through dealers or other links, guaranteed. We also hope you receive it soon; it's packaged and shipped directly after leaving the factory. After receiving it, please open the bag and blow dry it as the smell will naturally dissipate 2. Is there a batch issue with the bag? Sometimes details like lining color or structure, zipper pulls, fabric pulls, hooks, etc. vary Shop owner's response: Different batches of bags may have variations in details mentioned above. Each batch's differences affect the slider, lining fabric or material, internal structure, pull tab, hooks, etc. What changes occur due to these details are beyond our control as sellers. We hope you understand that sometimes lack or shortage of raw materials or bag improvements can affect these issues.Each improvement and batch are different; I believe they will keep getting better. Also, we do not accept returns or exchanges for the aforementioned issues that have already been explained; the costs incurred need to be borne by the customer.Since our store has a slim profit margin and cannot afford any additional costs for the mentioned issue, we ask that those who mind purchase with caution. We hope for your understanding. 1) If the product is available, we will ship it to your region.If you need to specify, please proactively contact customer service to add postage. Invalid messages are not accepted. Different companies charge different fees; ours only covers this range Within the range. Our store does not bear any responsibility for items being returned due to issues such as unknown address, incorrect selection, or phone shutdown on the buyer's end. 4.Color difference During the shooting process, due to lighting, camera equipment, and other reasons, there may be slight color differences between the pictures and the actual product color. Please understand this. The product color should be based on the actual item. We will do our best during the shooting process. We hope for your understanding and patience.