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Item number: X18007 Product size: 9*15cm Color box size: 14*9*20cm Outer box size: 56*42*72cm Packing quantity: 60pcs Gross/net weight: 23/21kg Special Services Service About Customer Service Customer service is available online from 9:00 to 22:00. If there is no timely response, you can call directly. Regarding Shipping Our products are generally in stock, and orders placed before 15:00 can be shipped out on the same day. However, due to the high volume of export and domestic sales orders, there is a possibility that some items may be out of stock after the order is placed. Therefore, a shipping period of two to three days is normal, and we will try our best to arrange for early shipment.We will try to ship items that are in stock on the same day, and for items that are out of stock, we will restock them within three days. We appreciate your understanding! For large quantity orders, the delivery time and payment method need to be discussed and confirmed with customer service. Regarding damage The responsibility for damage caused by transportation will not be borne by our company.However, we are obligated to make every effort to assist customers in resolving this issue. Our company will use double-layer logistics packaging, add cushioning materials, and stack items compactly to prevent damage.Please make sure to check the quantity and condition of the goods together with the courier. This is your right. If the quantity is incorrect or the goods are damaged, please ask the courier to sign to confirm. Regarding returns No-reason return: Our company provides a 15-day no-reason return and exchange service. In case of a return or exchange request, the customer must ensure that the goods are in intact packaging, unused, undamaged, and do not affect the resale of the product.If the returned goods do not meet the standards, the site will charge a 20% handling fee. For returns or exchanges without reason, the buyer will bear the round-trip shipping costs. For products with free shipping, the buyer will bear the shipping cost for the initial shipment. Regarding exchange of goods Due to quality issues with the product, its intended functions are impaired. We will process a return or exchange, but the resulting shipping costs will be borne by the buyer. For exchanges initiated due to consumer-related issues, the goods will need to be assessed and a portion of the cost will be charged.