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After-sales service 7-day no-reason returns and 15-day exchanges that do not affect secondary sales. If the product is not satisfactory or damaged during transit, the buyer must inspect and refuse it in person. Once signed for, the return and exchange shipping costs will be borne by the buyer. The seller sent the wrong product with issues in functionality and quality; the seller will cover the return shipping costs. Please count the goods in the presence of the staff. If you find that the quantity is insufficient or there are any shortages upon signing for receipt, take photos of all products and contact customer service. Place an order: Please provide the delivery address and recipient's name and phone number in detail, especially the phone number should be kept as reachable as possible. After the goods are shipped, if the buyer changes the address and the package needs to be redirected, returned, or signed for at the wrong address, the costs and losses incurred will be borne by the buyer themselves. Our store does not specify at the moment. Please consult with customer service for shipping arrangements. The issue of speed has always been a problem for us. If you need urgent items or don't have patience to wait for items, please be cautious when placing orders. Climate issues can affect the speed. We cannot promise when you will receive the product. You can inform our customer service to check the shipment status, and we will contact them to verify the delivery status and expedite the dispatch. If a refund is issued due to time constraints, the shipping cost will be borne by the buyer. We hope for your understanding and that issues with speed and individual staff attitude do not affect our relationship with you