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Frequently Asked Questions Online Answers Question: Is the product in stock? Answer: Most of the products that can be photographed are in stock If you encounter out of stock or delisting, we suggest that you inquire because some quantities have not been updated in a timely manner. At the same time, please feel free to bring pictures for consultation. Question: When will the shipment be made after payment? Answer: The product will be paid before 4pm on the same day and shipped out on the same day. Payment will be made after 4pm and will be sent out within 48 hours after payment, preferably on the same day. The delivery time of the product is based on the product page. (If there is a large quantity during the event, the delivery time may be adjusted. Please consult customer service for details. Unless there are special circumstances, we will ship on time.) We will do our best to ensure stability. As the saying goes, there are unpredictable changes in the weather. After all, we are doing it, and the daily volume of goods is very large. We cannot guarantee 100% that there will always be goods available when we allocate them to you. However, we guarantee that if there is a shortage, we will notify you at the right time. Question: Is the color of the product accurate? Is there a significant color difference? Answer: Due to lighting, shooting angles, and other reasons, each monitor is different, and color differences in online shopping cannot be avoided. We have tried our best to take pictures that are closest to the actual product. Please understand that all pictures are taken 100% of the actual product Question: What are the detailed information of the product? Answer: Each corresponding item has a detailed description, color, size, etc. have been noted. If you don't have detailed information, you can consult customer service first. Question: What to send? Answer: The default shipping method is Yunda or Shentong. If you need to send it, please contact customer service before placing an order to change the shipping fee Question: What is the return and exchange policy? Answer: The product can be returned or refunded within seven days without any reason. If there are quality problems within 15 days, the product can be returned or exchanged. If it exceeds 15 days, it cannot be refunded. Depending on the situation, payment for repair will be made. The product is non returnable and non exchangeable. If the product is damaged, sent incorrectly, missed, or has large stains that prevent it from being sold, you can apply for a return or exchange. When applying for a return or exchange, please take a photo first and contact our customer service personnel for negotiation. If it is determined that it is indeed a quality issue, the shipping cost incurred will be borne by our company. Our company refuses to accept the delivered parts. Please help us to pay the freight first. We will directly pay the expenses to your designated Alipay account by Alipay (Note: if you return the goods directly without contacting us, we will not accept it) *Attention: All after-sales issues must be addressed by contacting our customer service personnel within three days of receiving the goods (based on the time the goods have been signed for). When applying for after-sales service, please provide your shopping number. Each item is only available for one after-sales service. Please make sure to carefully check the quantity, style, color, specifications, and quality after receiving the goods, and do not leave malicious negative reviews with customers again. Thank you. The small shop has always adhered to the basic principle of honest operation for the development of the company. We will not shirk any responsibility, but it is not our company's responsibility. We will not compromise for various reasons. Without rules, there can be no square. Every store has different rules, just like everyone has different shopping needs. We develop in the form of a company, constantly learning and developing relatively complete processes and systems, also in order to better serve everyone. What we seek is win-win. Finally, I wish all business friends prosperous business and abundant wealth