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Shipping instructions Our company currently defaults to shipping via YTO Express; for urgent orders, we support shipping via SF Express with a price difference adjustment. For specific details, please contact our online customer service! Our company specializes in custom orders, and the delivery time for custom orders is subject to the time agreed upon by both parties; generally, delivery takes 2-8 days. All orders will undergo strict quality inspection before being shipped, and there may be a few defective items or short shipments that cannot be dispatched on time. Our company will first send the completed products to you, and any products that do not meet quality standards will be sent to you as a replacement promptly. Regarding Inspection Please check the goods according to the order details before the courier leaves the site.If you find any discrepancies in quantity or damaged goods, please contact us as soon as possible, and we will assist members in handling the relevant after-sales matters.If it is not possible to verify the package in the presence of the courier, please verify the package within 2 days of the delivery confirmation. If there is any discrepancy between the quantity of goods and the shipping list or if the goods do not match the description, please immediately take photos, weigh them, and keep a record. The evidence required is: 1. Photos of the shipping list 2. Photos of all the received goods arranged together 3. Photos of all the goods and packaging being weighed together. If no proof can be provided, the consequences shall be borne by the member themselves. Regarding returns and exchanges Our products are custom-made, and will not be returned unless there is a quality issue. Please be aware of this. Regarding color difference/size 1.The size is measured manually with a 1cm margin of error, which is normal; due to differences in the background, lighting, and computer monitor's color rendering, the product's color may vary and is beyond our control, not considered a quality issue.The product is subject to the actual item.If you are very concerned about color differences and minor defects, please consider carefully before deciding to purchase.