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1 quality assurance 2. Size A 1-2cm error in manual measurement is considered normal 3. Color All of them are physical photos or there may be some color differences due to different displays 5. After sales Seven day return and exchange 6. Shipment Default Zhongtong, usually shipped 24 hours later than 72 hours 7. After sales service guide Due to the fast shipment and frequent style updates on our website, please contact our online customer service within 3 days of receiving the goods for any return or exchange issues (postmark or date of receipt shall prevail, late returns will not be accepted), explaining the reason for the return or exchange. If it is a quality issue, please provide photos. After our confirmation, it can be returned within 2 days. After receiving the goods returned by the member, if it is confirmed that there are no quality, color, or other return/exchange conditions, or if it is found that the goods are artificially damaged or have missing accessories, our company has the right to return the goods to the member, and the round-trip shipping cost is borne by the member. We have the right to cancel the membership of a member due to their own special reasons or unilateral and unreasonable failure to cooperate with normal procedures. After our company signs for the returned product and confirms that there is indeed a problem with the product, we can provide it. 1) Returns and exchanges for non quality issues. If it is not a quality issue that requires replacement, the following regulations shall be followed: a. If there is a product issue, the buyer will bear the round-trip postage and we will exchange it. There is a certain deviation between the actual size of the product and the reference size indicated on the website, which cannot be avoided due to differences in fabric thickness, cutting, weaving, etc b. If the product style is unsatisfactory, the buyer shall bear the round-trip postage and can exchange it to another style. (The product does not affect secondary sales and product integrity) c. For those who are dissatisfied with the product and request a return, after consultation with customer service, the buyer shall bear the shipping cost. (The product does not affect secondary sales and product integrity) We hope that customers can handle some minor issues themselves, such as loose threads and small stains that can be cleaned. Although we have dedicated personnel to strictly inspect the products before shipment, we cannot guarantee that all products are 100% problem free. However, we will try our best to do our best. 2) Quality issues Both parties shall bear half of the postage for quality issue exchange, that is, the buyer shall send it back to our side and we will send it out. Because the profit margin is quite low, and there is definitely a certain defect rate in each batch of products, we are always trying our best to reduce this defect rate. When problems occur, the shipping cost is often much higher than the profit of the product. All we can bear is the one-way shipping cost. We hope you can understand. 3) If there is a problem with sending the wrong goods Product delivery error (wrong style, etc.): If the wrong item is not shipped according to the merchant's specifications, the round-trip postage for replacement will be borne by our party. We are not responsible for any issues that may arise without mentioning them. The round-trip shipping fee is based on the shipping fee we originally charged. If the reason for sending the wrong product is not to exchange it, only to return it. So we are only responsible for a full refund of the product and shipping costs (excluding shipping costs sent to us by the buyer) Exchange time: If there is a quality issue with the received goods, please contact our customer service within 3 days to take pictures and confirm. If the deadline is not met, we will not be able to accept it. Exchange precautions: 1) All returned goods must be accompanied by complete accessories (packaging bags, etc.), and missing accessories will not be accepted. 2) Please write your address on a note and put it in the package. Due to the surface damage and difficulty in identifying the goods during transportation, please understand 3) When returning goods Our company refuses to accept freight collect emails.