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(Product Name): Tulip Necklace (Product number): NC23Y0425 (Product Style): Japanese and Korean Fashion (Product Material): Copper + Rhinestone (Product Packaging): Simple OPP Bag Packaging (Product Size): Chain length 44+5cm, pendant approximately 2.5*1cm (Product weight): Net weight 8g, gross weight 11g 【Explanation】 1. The total purchase amount is over 100 yuan or more than 6 items, mixed batch [quantity of a single style is not limited, meaning even one item worth over 100 yuan is acceptable]. It shows that all styles that can be ordered are in stock, but due to the large number of styles, there might be some out of stock without being promptly removed. If the out-of-stock quantity is less than 3%, it will be shipped directly. After receiving the goods, buyers can apply for a refund for the out-of-stock items. If it's less than 3% out of stock, there won't be a separate resend. You can request a resend next time or apply for a refund. We apologize for any inconvenience caused Tip: If you don't understand or need to know more details, please contact us directly, and we will provide you with a detailed explanation. 2. Returns and exchanges: Because the product is a consumer product.Some people like it, and others don't. If it's not a quality issue, we do not offer returns or exchanges.Just because you don't like it, it's too different from the picture, the quality is poor, the ring size is too small or too large, it's not what you wanted, not satisfactory or not as good as imagined, etc. Subjective reasons mean that the product you purchased cannot be returned or exchanged.Buyers please think twice before purchasing.The accessories all have flaws; this does not serve as a basis for returns. 3. After-sales service: If the buyer receives goods with quality issues that affect wearing.Please contact our customer service promptly and provide them with pictures of the defective product.Our customer service will provide you with a satisfactory response as soon as possible. 4.Other: ●Customers should open and inspect the goods in front of the staff upon receipt. If they have already signed for it, it means there are no issues with the quantity or quality of the items, and no returns or exchanges will be accepted.If the package is damaged or the quantity does not match the list, please contact us as soon as possible in front of the staff and have them note this situation on the return label. ●If the buyer receives a product with quality issues, as long as it has not been used and the accessories are intact, they can request an exchange for an item of equal value or a return. Please ensure the packaging is intact for returns and exchanges. ●Exchanges or returns should be requested within 24 hours from the time of receipt and must be sent back within 24 hours from the time of request. ●For any questions or changes that may occur during the transaction process, please contact our customer service promptly to ensure smooth progress. Please refrain from leaving negative reviews without reason. Packaging: Each of our items comes with an individual packaging bag (PP bag)