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4. About the product Our factory specializes in wholesale jewelry, with products produced in batches and mostly by hand. Different batches may have slight differences, and minor flaws do not affect sales and are unavoidable. We recommend getting free samples first to see the goods. Everyone should understand that you get what you pay for and not rely on your own imagination. Everyone's imagination is limitless, and we cannot satisfy this request. We apologize! For customers who are very demanding about quality, please visit the counter to purchase! 5. Regarding Color 1. Most of the products in our store are taken from real objects, with a few online pictures; colors have been professionally proofread and are closest to the actual product images. Due to factors such as lighting, computer monitor color contrast, and color temperature, color differences are inevitable. The pictures are for reference only; please refer to the actual product for details. Mind you, take photos with caution! 2. Regarding style and color issues, we default to shipping according to the order. We do not support style or color remarks except for special instructions on the product page; we will try our best to match your requirements, but there may be shortages, we hope for your understanding.If there is a temporary shortage, you can also place an order with a note for the out-of-stock item in a random color. We will notify you via Wangwang or phone call. We apologize for any inconvenience! 6. Regarding after-sales service 1. Sign for receipt: Please make sure to personally inspect and sign for the goods. This is your right and also key to our after-sales service. Thank you for your cooperation.If it's not convenient for you to sign for delivery in person, please inform a friend, relative, or doorman who can sign on your behalf for inspection and receipt. 2. Missing or Quality Issues: If there are any missing items or quality issues after receiving the goods, please contact customer service within three days of signing for them. If there are quality issues, please take photos for us to confirm after receiving the goods. You can contact our after-sales service and send pictures, and we will provide you with a satisfactory solution. 3. Returns and Exchanges: If you are not satisfied with the product or do not like it, you can return or exchange it as long as it is unused and does not affect secondary sales; generally, products are eligible for return and exchange within three days after receipt without any reason, and some products support seven-day no-reason return service. Note: 1. The following conditions do not qualify for return or exchange: A. The returned product packaging is damaged or incomplete, and product accessories or related materials are missing; B. Unauthorized repair or modification; C. Not used or stored according to normal methods; D. Color difference does not qualify for return or exchange, and products beyond the after-sales service period. 2. After-sales service is the most basic service of our company. We are willing to provide you with excellent after-sales service. However, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods and try to follow the company's regulations as much as possible to avoid affecting your after-sales service. 3. Regarding the handling of damaged and quality issues with products, if some items have problems and the customer wants to return the entire order, according to Alibaba regulations, the shipping costs need to be borne by the buyer. 4. For more detailed instructions, please refer to the announcement on the store homepage. If you have any other questions, please leave a message or consult online customer service. Placing an order signifies your agreement with the above terms, and the final interpretation right belongs to our company. 7. Regarding Evaluation 1. Whether you encounter service or product quality issues, just contact our after-sales team at Wangwang, and we will definitely proactively and objectively resolve them for you without avoiding any responsibility.Giving negative reviews all the time doesn't help either the seller or the buyer We hope to retain every friend who likes "Yishuntian Jewelry" and solve your practical problems to improve our service level. We wish every customer to have a pleasant online shopping experience at "Yishuntian Jewelry". 2. At the same time, we also refuse visits from "negative reviewers" and will firmly resist those who use "medium to negative reviews" to threaten us for refunds or gifts!