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Wholesale Instructions The pendant is sold by default as a single piece unless it is marked as including a chain. If a chain is needed, please purchase it separately About product pricing The sales price of all products in our store does not include VAT. If you need an invoice, please contact customer service for a quoted price that includes tax. Long-term Recruitment of Cooperative Agents Our company is sincerely recruiting global online sellers and corporate agents for long-term cooperation, providing you with comprehensive supporting services including stable in-stock supply, optional Chinese or English descriptions, images, materials, size descriptions, main images, actual product images, model images, detail images, etc. We offer free dropshipping and truly provide strong supply assurance for small and medium-sized sellers with regular monthly new product updates, OEM custom orders, and more! Please consult our online customer service for details Discount Offer 1. Free shipping nationwide via standard courier for single purchases over 300 yuan 2. For long-term purchases totaling over 1000 yuan, 5% off 3. Long-term purchase accumulation of over 10,000 yuan 7% off 4. Accumulated purchase amount exceeding 100,000 yuan for long-term 10% off 5. We recommend that you place orders for styles with better sales to enjoy lower prices than wholesale discount prices, thereby maximizing your profits. For details, please check the customization page or contact online customer service Shipping and Delivery Shipping Time: Generally, orders placed and paid before 4 PM on the same day will be arranged for dispatch on the same day.If payment is made after 4 PM, it will be arranged for shipment the next day! Note: In case of special circumstances, the delivery time will be subject to mutual agreement Customers who expect same-day shipping need to place orders and complete payment as early as possible, trying to avoid the peak order period between 3 to 4 PM! Express delivery method: Our company defaults to working with YTO Express. Domestic delivery costs 10 yuan except for Xinjiang, Tibet, and Inner Mongolia, and 6 yuan for other regions excluding Hong Kong, Macau, and Taiwan.You can also choose SF Express for delivery; please confirm the specific shipping cost with customer service Customer Service Online Hours: Monday to Saturday: 9:30 AM to 8:00 PM. Closed on Public Holidays Regarding Inspection Before the courier leaves the site, please check the items according to your order.If you find any discrepancies in quantity or damage to the products, please contact us as soon as possible, and we will assist you with any after-sales issues.The courier left the site without checking the goods, and the consequences are the responsibility of the customer. Regarding Out-of-Stock Due to the increasing variety of store products or some styles being particularly popular, it is difficult for warehouse staff to promptly update inventory status every day, which may result in some styles being out of stock If there is a shortage in your order, our customer service staff will promptly contact you to discuss arrangements after you make a decision Regarding Product Returns and Exchanges If there are any issues with the product quality, please contact us within 24 hours of receiving the goods.Although we manually inspect each order before shipping for distribution, packaging, and quality control, it's impossible to check everything 100%. Some styles inevitably have inherent quality issues, so if there are any problems with your order, please contact us first to explain the situation. After several restocks, we will send out replacement items for any problematic products. Don't worry if one item has minor issues upon receipt Problems should be promptly replaced; the shipping costs incurred are a huge waste and also waste both parties' time and effort The return shipping fee will be covered by our company. The buyer will need to pay the shipping fee upfront, and we will promptly reimburse the cost via Alipay transfer after receiving the goods.For items that require payment upon delivery, our company will reject them. Our company reserves the right to pursue legal action against unauthorized image theft If you sell our products on behalf of us, you can obtain a data package of product images without watermarks