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What kind of courier do you usually use? How long does it usually take for you to ship? Because we have a wide variety of wholesale products which can be quite complex, the order fulfillment speed is relatively slow. Generally, orders placed before 5 PM on the same day will be shipped that day. For particularly urgent orders, please communicate with customer service in advance to request early shipment. In addition, to reduce the error rate of orders, we usually input the courier tracking number into the transaction information when placing an order. If you don't see the tracking record on the same day, it means that the shipment will be sent out the next day. We input the tracking number when placing the order; we apologize for any inconvenience caused. We default to using YTO Express, but for urgent shipments, you can choose SF Express. However, shipping fees are generally paid on delivery. Our company has a lot of stock, and generally everything is available on the shelves. In case of low stock, we will directly dispatch and contact you with a message. We will make notes, and if there is any shortage, please contact customer service upon receiving the goods for a refund or transfer to Alipay. If you need to contact about shortages, please write in the order notes that you must contact us so that the warehouse can coordinate accordingly Customer service working hours are from 9 AM to 11 PM The order cannot be submitted; it shows that a single transaction cannot exceed 50 items. What should I do? Alibaba stipulates that each order can only contain up to 50 items. You can place multiple orders (with one shipping fee calculation). After submitting the order, do not make payment yet; just contact customer service to modify the shipping fee. What should I do if there are quality issues? If you purchase any product from our company and encounter quality issues or shortages, please contact us promptly, and we will resolve the issue for you as soon as possible 1. If there are any quality issues with the product within 7 days of receipt (based on the date of receipt of the waybill), please contact us promptly; overdue claims will not be accepted, and false reports will not be tolerated once verified 2. If the buyer cites reasons such as dissatisfaction/dislike/not what I wanted or difficulty selling the product, but there are actually no quality issues with the product, we will not proceed with returns or exchanges 3. Regardless of whether the outer packaging box is damaged or not, customers need to open and inspect the package upon receipt. If any product is damaged due to transportation issues, please ask the relevant shipping company to issue a stamped certificate and provide it to us so that we can assist customers with claims; if goods are damaged or lost due to logistics, we will not be responsible for any related liability 4. All customers please ensure the integrity of product packaging, complete accessories or related documents. If there are quality issues with the product itself, we will provide an exchange within the specified time frame 5. Regarding price grids: All products in our store will have their price grids adjusted from time to time based on various factors such as raw materials. Orders placed before the price grid adjustment cannot be compensated for the price difference 6. If the returned product packaging is incomplete, accessories or related materials are missing; unauthorized repairs or modifications have been made; it has not been used or stored according to normal methods; it has exceeded the product warranty period; or if the returned product has false labels attached, we will not be responsible for returns or exchanges