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Our store's profit margins are very low and we really cannot afford the after-sales costs Please be cautious when placing an order For non-quality issues returns, the buyer is responsible for the round-trip shipping costs. Returns due to quality issues, the buyer is responsible for the return shipping costs. Buyers please check the goods after receiving them before resending or selling them. If any after-sales costs arise after the sale, our store is not responsible. Maiye Bag Factory Our store updates styles daily with over a thousand products for you to choose from. We ship promptly and guarantee after-sales service. We operate with integrity and value credibility. Looking forward to doing business with you sincerely Purchase Instructions: 【Shipping Status】 1. Default or Zhongtong, Xinjiang, Tibet default. If you need to send to other places, please contact customer service first. 2. For large packages, we default to Yousu, Express, Best Express, Zhongtong Express, Aneng, Debon, etc.If you need to specify, please contact customer service first. 3. If you need to ship offline goods, please contact customer service in advance for negotiation.(For offline shipping, our company does not bear responsibility for loss or damage risks) 【Product Status】 1. It is normal for the product color to differ from what is stated on the factory label. 2. Different monitors, different lighting conditions, and fabric batches may have slight color differences. Therefore, color variation is considered normal and not an issue for after-sales service. If you have extremely high requirements for the product, please contact customer service in advance to confirm the color. 3. Color difference: The products are all taken in kind. We try to avoid color difference as much as possible. Different monitors will have differences in color and contrast. 4. Smell: Some bags will have a slight odor, which can usually be eliminated by placing them in a ventilated area for a while or after using them a few times. 5. Size: The size has been indicated in the product details; it's all measured manually, so there may be an error of 2-5cm. 【Return Status】 1. Returns for non-quality issues: The buyer is responsible for the return shipping costs. 2. Returns due to quality issues: The buyer is responsible for the return shipping costs, while our company covers the shipping costs for sending back the item. 3. Minor flaws include color difference, zipper not very smooth, sewing thread, odor; edges of the bag have oil stains. Occasional fraying is normal and can be rubbed off or wiped clean; it does not affect the product and is not considered a quality issue. 4. If there are quality problems, please refuse to accept them before signing for them. 5. A single return or exchange by the customer cannot exceed 20% of the total payment amount.This is to prevent malicious purchases: For large quantities and high amounts, those who enjoy discounts cannot return or exchange orders. 6. If multiple items are rejected, we will compensate you with 100 yuan for labor costs.Orders of more than 50 items are considered as 50 individual orders; we will refuse them.No returns or exchanges allowed. 7. Upon receipt, check for any missing items or accessories. If there are any shortages or missing accessories, please contact us within 1-2 days. If not contacted, we will consider the goods complete and will not resend them. 【Return Process】 1. Contact customer service to explain the situation. 2. Fill in the return tracking number on the platform. 3. Before returning an item, please contact customer service to explain the reason; we do not accept unauthorized returns and we refuse to accept regular mail or prepaid packages. 4. Before returning the goods, please ensure that they are not damaged by humans, have all tags intact, and are unused.If there are any accessories included, please send them back together. 5. For shipping costs that we bear, please prepay the fees when returning the item.We will process your return after receiving the item (since the shipping cost for cash on delivery is very expensive, about 2-4 times higher than regular shipping). We will cover the return shipping cost, which should not exceed the normal postage we paid when you made the purchase). Thank you to all our customers