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Product Introduction Function Introduction Company Profile Certifications Customer Visit Packaging and Delivery FAQ Q1：How does your product protect user privacy? A：We do not share or disclose your personal information to third parties except: When required by law. With your consent. To protect the rights, property, or safety of ZhiYi, our users, or the public. User Data Storage and Deletion When you use our voice to text and AI question and answer features, we do not store your voice data on our servers. All voice data is used only for the current session and is immediately deleted from our systems after being converted into text. Q2: Are you the source manufacturer? Or a distributor? A: Yes, we are the source supplier. Our company is ZhiYi, You can check relevant information in the app store or our official website ZhiYi. Q3: What forms of customization do you support? A: Generally speaking, our customization options are divided into three categories: 1）Light customization, which involves adding your logo to our existing AI hardware. 2）Hardware customization, leveraging over a decade of hardware production experience, we can assist you in designing and manufacturing a unique appearance exclusive to your brand. 3）Application customization: We have our own software development team capable of helping you design an AI app tailored specifically to your needs. Q4:How do you guarantee the quality of your products？ Our factory has passed ISO9001 certificates. And all our products have been QC professionally and strictly during manufacturing. Q5:What is your method of delivery？ We cooperate with international expresses, such as DHL, UPS, FedEx,TNT, EMS to enable our customers get their goods as soon as. Q6:What are your payment terms？ We can accept many payment methods, such as,T/T，PayPal，Online Bank Payment, VISA, etc. Q7: How about your delivery time？ (1) Samples in stock can be shipped within 3 days (2) Big goods needs negotiated according to your quantity. Q8:Is there a introduction for use？ Yes, our every product has introduction for use, and you can easy to use our products through introduction for use. If you have any question, welcome to ask our salesman. Providing quality after-service for customers is our duty and honour. Q9:What's your warranty policy？ One year warranty for our products. We will change it for free when our products have any quality problems.