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1. Our main products include: jewelry accessories, Pandora-style bracelets, snake chains, and basic chains, all of which can be customized according to samples 2. New products are released every month. Relying on the large market of Yiwu International Trade City, we have sufficient production materials and can ship quickly. For custom orders based on samples, please contact customer service for details 3. Discount: Free shipping for orders over 99 yuan. 4. Logistics: The default is Yunda Express. If you have any special requests, please contact customer service. For other couriers, all charges will be paid upon delivery. 5. Shipping Time: Orders placed before 3 PM on the same day can be shipped on the same day if the stock is not very large; if some parts are out of stock, it usually takes no more than 72 hours; for large quantity orders, the shipping date is confirmed first, then a deposit is paid, and the remaining balance is settled upon shipment. [About Shipping] All styles in our store are in stock. Even if Wangwang is not online or you cannot contact customer service, you can place your order as usual. Don't worry about out of stock. (Monday to Saturday) Orders placed before 15:30 will be shipped on the same day for orders under 500 yuan, and within 48 hours for orders under 2000 yuan. For orders over 2000 yuan, please confirm the delivery date with customer service.For single-item orders of up to 500 pieces, there is generally no problem with inventory. The company has nearly a thousand styles of accessories, and with a high daily order volume, it is inevitable that some accessories may be temporarily out of stock. If this happens, we will contact the customer immediately to confirm the delivery date and quickly arrange production.Generally, it will not exceed 5 days. [About Delivery] The company defaults to shipping via Yunda Express.If customers have special requests to change the courier company, please contact customer service and pay the difference in shipping costs.Our company's store operates on a wholesale, low-profit, high-volume model, and the shipping costs for express delivery are borne by the customer.Thank you for your understanding. [About After-Sales Service] 1. Our store promises a 7-day no-reason return and exchange policy. For products without quality issues within 7 days, and with the original packaging intact and not affecting resale, the buyer is responsible for the shipping cost for the exchange. After 7 days, no returns or exchanges will be accepted. 2. Regarding the definition of quality issues: Fashion accessories are a type of fast-fashion consumer product. They are not as flawless as the gold and silver jewelry sold in boutiques. It is normal to have minor imperfections occasionally, and anyone who has been in the jewelry business should be aware of this.Speaking of quality, our basic chains (used for stringing beads, which is of most concern to many customers) are specially coated with thick silver for color retention, ensuring a longer-lasting color. Unlike some ordinary electroplated chains, which change color or fade after just a few days of use.Currently, there are not many manufacturers that can achieve thick silver color retention; our company spent half a year repeatedly researching and experimenting with this technology before finally successfully producing a durable, color-retaining silver-plated base chain. 3. When receiving the goods, the customer must open the outer packaging box and check the total number of items, and only accept the goods after confirming that the total number is correct.