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Ordering Instructions: Dear customer, thank you for your attention. In order to provide you with a better shopping experience, please note the following matters: 1. Shipping Order: Our store defaults to shipping items that are in stock first, and offline orders are processed based on quantity. Therefore, we cannot guarantee that all ordered items will be available. If there is any out-of-stock or shortage, we will indicate it on the shipping list for you to check the quantity. We will not call or notify you separately. If there is a shortage, we can resend the item together with your next order. 2. : Opening the shoe box or attaching labels are considered payment methods and are non-refundable or exchangeable 3、Return: Return Instructions: Once an order is shipped, a single return cannot exceed 30% and can only be processed once. Additionally, a handling fee of 2 yuan per pair and material cost will be deducted. Return shipping is at your own expense and only one return per service is allowed. Please inspect the goods upon receipt and contact customer service within 24 hours if there are any issues Return Policy for Individual Buyers: Once an order is shipped, it can only be returned once, and an additional 5 yuan labor fee and material cost will be deducted for each pair. Return shipping is at your own expense.The same after-sales service is only once. Please inspect the goods upon receipt and contact customer service within 24 hours if there are any issues 4、After-sales: ① The following issues do not qualify as quality problems: loose threads, creases, loose insoles, minor flaws, small glue marks. Returns or exchanges without reason are not accepted. If shoes have been worn and affect secondary sales, they cannot be returned or exchanged. ② The following situations do qualify as quality problems: cracked uppers, torn leather, degumming, sole separation, large areas of loose stitching, large stains, missing main accessories.We will cover the return shipping costs for exchanges.Not within the above range.We do not take responsibility for any issues 5、: Freight collect, notify customer service to adjust the shipping cost (The fee shown above) can display information Standard shipping, minimum order is one box, online tracking is not available.We are not particularly clear about the specific unloading area. After arrival, please contact us by phone to arrange for self-pickup, with payment upon delivery (to be paid at the time of pickup) 6. Smell: Shoes that have just left the factory will have some glue smell, which is unrelated to quality. The glue smell will dissipate when placed in a ventilated area. Size 26 shoes have an insole length of 15.7cm Size 27 shoes have an insole length of 16.3cm Size 28 shoes have an insole length of 17.0cm Size 29 shoes have an insole length of 17.7cm Size 30 shoes have an insole length of 18.3cm Size 31 shoes have an insole length of 18.8cm Size 32 shoes have an insole length of 19.5cm Size 33 shoes have an insole length of 20.1cm Size 34 shoes have an insole length of 20.8cm Size 35 shoes have an insole length of 21.5cm Size 36 shoes have an insole length of 22.2cm