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You can also take a sample of the product and if you don't know how to handle it, you can contact customer service. If you have a large quantity, please contact customer service to change the price and provide service, 【1】 Freight: Our store defaults to Shentong. If you need anything else, please contact customer service. 【2】 Shipping: Orders placed before 4:00 pm on the same day are usually shipped on the same day. 4: Order after 00 and ship on time the next day. If there are any special circumstances, we will contact you. Our shoes will be inspected by a dedicated person before being shipped out. Please rest assured 【3】 After sales: If there are any problems with the shoes sold, please contact our customer service within a certain period of time to explain the situation. We will take full responsibility and refund the shipping cost according to the shipping cost. Our factory offers a 7-day exchange, and as long as it does not affect secondary sales, the same style can be exchanged. All shoes are non returnable, and the buyer will bear the round-trip shipping cost for the wrong size and color 【4】 Odor: The shoes that just left the factory have a slight adhesive smell, which is not related to quality. The adhesive smell will dissipate when placed in a well ventilated area. 【5】 Quality: Small thread ends, small stains, slight color differences, slight glue smell, and size issues are not considered quality issues. If there is an exchange, the buyer will bear the round-trip shipping cost. 【6】 Customer service: If your inquiry was not responded to in a timely manner, it may have been due to excessive consultation volume or system malfunction at the time. Please be patient and wait for a moment one