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After-sales service All products sold by our company are international standard pure silver, 990 fine silver, and 999 fine silver. If you need an appraisal certificate, please pay separately for the evaluation. The appraisal result is not pure silver; we are responsible for compensation. Do not jump to conclusions without any basis and return or exchange the item claiming it's not pure silver. Customers need to pay a deposit before placing an order for production.Once an order is placed, customers who regret it will not be allowed to reorder. If you have any questions, please contact customer service within three days after receiving the goods. If there are no objections, it will be considered a qualified product.Enjoy the discounted price; regardless of the reason for return or exchange, you will be responsible for shipping costs. Please read the after-sales service carefully before placing an order.Thank you for your understanding, dear customers Maintenance Methods for Silver Jewelry Silver has relatively active chemical properties, so it reacts with sulfur dioxide in the air to form black silver sulfide. When silver jewelry oxidizes and turns black, you can use the following maintenance methods to restore its beautiful luster.1. You can add baking soda to clean water and then wipe it clean.2. Use a silver polishing cloth or silver polishing paste which can be found at most jewelry stores. It's important to note that the silver polishing cloth contains a special solution and should not be washed with water.Thai silver 0k cannot be washed with silver cleaning solution; you can only use a silver polishing cloth or silver powder or polish it with a machine to remove scratches.Oxidation causing yellowing or blackening is normal. If it doesn't turn black or yellow and doesn't oxidize, it can only be stainless steel. 3. Use a soft cloth dipped in toothpaste to scrub the jewelry, then rinse with clean water and wipe clean with a cotton cloth.(The tooth powder works well) 4. Soak in silver cleaning solution, then rinse with clean water and wipe clean with a cotton cloth to keep it dry.However, it is recommended to use silver cleaning solution sparingly because it is a chemical product that relies on its corrosive nature to clean silver jewelry. Long-term use can cause damage to the silver accessories.Finally, I would like to remind you that silver jewelry should avoid contact with seawater, perfume, hot springs, etc. When not being worn, you can store it in an airtight container such as a velvet bag or jewelry box to keep your silver looking new. Four: Warm reminder, the product images in the item details are sample images of bulk products; they are just samples we randomly took.The actual product is similar to the picture; some colors are slightly lighter while others are darker, but the quality is the same. They are all from the same stock, same material, and produced by the same process.Natural stones are manually polished, and there are slight differences in weight and specifications. Please refrain from selecting items. Even if the same stone is carved from different parts, it won't be exactly the same. Unlike artificial plastics or artificially colored stones that are uniformly perfect, there will inevitably be slight differences in color.However, we guarantee that the products we send out will be similar in style, material, grade, and value to those shown in the pictures. Additionally, since they are naturally composed of multiple crystals with complex mineralization processes, the natural variations in cotton, veins, veins, jade, and color are natural manifestations and serve as evidence for authenticity verification.It's also a symbol of naturalness, so perfectionists should purchase with caution