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Purchase Instructions: 1. Objective Factors of Quality Issues: Please contact customer service within 7 days after receiving the goods. If there are product quality issues as confirmed by photos, returns or exchanges are possible. Failure to provide photos or contacting after the deadline will result in the customer being responsible for any losses. 2. Non-quality issues such as size, color, or personal preference: If it has not been used and does not affect our secondary sales, After receiving the goods, please contact customer service within 7 days for returns or exchanges. Please note the model, size, and color of the exchange item. Send the product back to our company and provide the tracking number to customer service. Once the company receives and confirms the product's condition, we will process the return/exchange for you. The return shipping cost is to be borne by the buyer. 3. Few or incorrect shipments: Please contact customer service within 24 hours after receiving the goods, providing the tracking number, packing list, photos, and actual weight of the received goods. If not provided or if it's too late to contact, the loss will be borne by the customer. We will verify with the packing list to confirm any missing or wrong items, and we will resend them for you. 4. Return/Exchange: Please make sure to note down the product issues and return/exchange requirements, as well as your address and contact information. For return and exchange address, please contact customer service for assistance. *Note: Special custom products are not eligible for 7-day no-reason returns.