MTX Home Heren Binnenhuis Huishouden Heren Pluche Warme Herfst Winter Harige Katoenen Pantoffels Voor Dames

《Note》 1. Currently: For large items from STO, ZTO, and Huitong, please contact online customer service for actual status. 2. All products can be returned within 7 days without any reason and exchanged within 15 days, provided that the product does not affect secondary sales. Our company will cover the return shipping costs for quality issues. Products without quality issues will not be accepted for return. 3. If there is a slight odor in the product, it is not a quality issue. New shoes inevitably have a little smell. All pictures in the store are taken under different lighting conditions, and any color difference due to this is not considered a quality issue. 4. The recommended sizes by the store are based on the sizes of the majority of customers; a very few may not fit properly.It is recommended to check samples. If customers return shoes due to size mismatch, odor, or color difference, the return shipping cost needs to be borne by the buyer. 5. If there are quality issues or shortages after receiving the goods, buyers need to contact the seller within 12 hours from the time of signing for verification. We will either resend or refund the items, and buyers will need to bear responsibility if this time frame is exceeded6. Shipped status. Due to delays in parcel tracking, if the customer requests a refund within a short period, shipping fees will not be refunded. 7. During the Double 11 and Double 12 sales events and major promotions, due to high warehouse volume, shipments may be delayed. If there is a mistake or missing items from the warehouse, we will provide corresponding compensation, either by resending or refunding, with return shipping costs covered by our company. 8. Under normal circumstances, most orders paid before 5 PM can be shipped on the same day, with the majority being dispatched within 48 hours. In case of any exceptions or delays beyond this timeframe, please promptly contact customer service to investigate the cause. 9: Our store's links do not include tax; additional tax points are required for invoicing. Please consult customer service for details. For products with available sizes, we will attach an accurate size chart for you to choose and purchase. The following product details are some explanations of the product situation, which can solve some of your questions and enhance your shopping experience. Due to different shipping batches, there may be slight differences in the outer packaging of certain products. We will provide users with aesthetically pleasing and high-quality outer packaging without affecting product quality. If the specification description does not specify, the quantity of goods in the specification is 1 piece. If the SKU image does not match the product specification description, Please contact customer service promptly and request shipment of the specifications you need. [Product Testing]: Before shipping and packaging, our company will also test each item to ensure that you receive the product without any problems.  If you have any questions, please contact customer service as soon as possible to express your needs. We will reply to your question as soon as possible to ensure that the issue is resolved and avoid any unpleasant incidents. Thank you for choosing our product!!!