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Packaging Shipping FAQ 1. Q:If my quantity is large, can I get discount? A:Please contact us.We will try our best give you better price. 2. Q:What`s your packing way? A:We usually Opp bag, packing box is also available. Sometimes plus bubble pack to protect our goods. 3. Q:What`s your delivery time? A:For our stock items, after your payment, in 3-5 days we can shipping for you. 3-7 days for normal styles. 4. Q:May we customize the products in our requirement? A:Yes, you can customize if you want. The cost will be different if there are different designs, you can contact us for detail price. 5. Q:How can I choose the express company which I want? A:If there don`t have the choice that you want, please don`t hesitate to contact us, we will change the delivery company for you. 6. Q:What`s your quality and after sale service? A:We are very confident in our products, and we check every single piece and pack them very well, so usually you will receive your order in good condition. If really have some problem, please contact us anytime, we will handle that for you in 24 hours. Forshipping: Allouritemswillbeshippedtobuyersaddresswhichofferedbybuyers,pleaseconfirmyouraddressbeforepayment.Wewillsendtheitemswithin3Businessdaysonceyourpaymentiscompleted.(Holidaysmaybeextended) Forcolor: Picturesareonlysamplesforreference.Duetolimitationsinphotographyandtheinevitabledifferencesinmonitorsettings,thecolorsshowninthephotographmaynotcorrespondtothoseintheitemsthemsees. Forfeeback: Yoursatisfactionandpositiveeedbackisveryimpotantous.Pleaseleavepostivefeedbackand5starsifyouaresaisfedwithourtemsandservices. Ifyouhaveanyproblemswithouritemsorsevices,pleasefellfreetocontactusbeforeyouleavenegativefeedback.Wewildourbesttooveanyproblemsandprovideyouwiththebestcustomerservices. CompanyProfile Wearecross-bordere-commercecompany,integratingmultipleoverseasonlineandofflinesaleschannels. AboutShippment *Ingeneral,alltheorderswillbeprocessedwithin3-5businessdaysafterthepaymentisconfirmedbyDHgate. *TheitemwillbeshippedviaePacket,SFexpress,YANWEN,ChinaPostAirMail,EMS,DHL,FedEx,USPSasyouchoosewhenplacingtheorder.Thedeliverydependsonthecarrierafterpackagesshippedout,plusitisinternationaltr ansport,thedeliverymaydelay,hopeyoucanunderstandandwaitpatiently.Thanksinadvance. *Youcantrackyourpackageon17track.Ifyoucan`tfindanytrackinginfoonitpleasecontactus. CustomerService: 1.Pleasefeelfreetocontactusifyouneedanyhelpbyonlinechatting(instantmessages)orEmail,wewillreplyassoonaswereadit. 2.Allthepictureswepresentedmayexisormaltinycolordifferenceduetodifferentmonitorandbrighess. 3.Ifyouhaveanyproblemsbeforeoraftersubmittingtheorderorreceivingthepackage,pleasecontactusfirstinsteadofopeningthedispute,wewilltryourbesttosoeforyou. Feedback *Yourearlyconfirmationwillbehighlyappreciatedafterreceivingtheitem(s) *Yourfeedbackisvitalforus,wesincerelyhopeyoucanleaveapositiveall5starsfeedbackifyouaresatisfiedwithourproductsandservice. *Pleasecontactusfirstbeforeleavinganynegativefeedback,wewillsoetheproblemsforyou. QA Q:Whenwillmyorderarrive? A:Thedeliverydependsonthedestinationandthecarrieryouchosen,plusitisinternationaltransportwhichtakestime,pleaseunderstandandwaitpatiently. Q:WhatcanIdoifIwanttomodifytheaddress? A:Theaddresscan`tbemodifiedafterthepackageshippedout,sopleasecheckyouraddressiscorrectandcompletebeforesubmittingtheorder. Q:WhatcanIdoifIreceivewrong/brokenproduct(s)oremptypackage(s)? A:Wewillcheckandpackcarefully,butifthosesituationhappen,pleasecontactusfirstinsteadofarisingthedispute,wewilltryourbesttosoeforyou. Q:WhatcanIdoifIorderwrongitem? A:Pleasecontactusassoonaspossible,telluswhatitemyouexactlyneed,wecanchangeforyoubeforetheorderisshipped. Q:Ican`ttrackmypackage,what`sgoingon? A:Ingeneral,thetrackinginformationwillbeupdated2-5daateraftershipped.Ifyoustillcan`ttrackit,pleasecontactus,wewillcheckforyouASAP. Q:Whenwillyoushipmyorder? A:IfyourorderispaidandconfirmedbyDHgate,wewillshipin3-5businessdays. -->